Insurance field
inspection documentation
Surveyors and loss assessors record their observations with time and location attached. Vision AI tags them, and the record keeps its chain of custody from the site to the claim file.
THE PROBLEM
A survey report is only as strong as the evidence behind it
Pre-insurance risk surveys, claim inspections and loss assessments at factories, warehouses and commercial buildings all end in a written report. The photos behind it are often taken on a personal phone, renamed by hand and emailed later. When a claim is contested, the first question is whether the evidence is complete and unaltered.
Underwriters want to see the sprinkler valve, the stock height, the fire exit and the damaged machine as the surveyor saw them. Claims teams want to know when and where each observation was made, and that nobody edited it afterwards.
Recording the inspection with time and location, storing it with an audit trail and tagging the observations gives both teams what they need without adding hours to the surveyor's day.
HOW WE SET IT UP
Inspection evidence that holds up
Structured observations
We build the recording around your survey template: fire protection, housekeeping, stock, building condition, damage. Surveyors record each observation with a spoken note.
Time, location and audio
Every clip carries its timestamp and location, and the audio keeps the surveyor's commentary with the image. It works on phones or on our connected audio/video event logger.
Chain of custody
Recordings upload to the portal with an audit trail of who captured, viewed and exported them. Storage can sit on our cloud or on your own server.
Tagged for the claim file
Vision AI tags the observations in each recording, so an underwriter or claims handler opens the sprinkler valve clip directly. Exports go to PDF and Excel for the file.
AT A GLANCE
Insurance inspection documentation in brief
- What is captured
- Video and audio observations with time and location
- Hardware
- Surveyor phones, or our connected audio/video event logger built to the project
- Analysis
- Vision AI tags observations against your survey template
- Record keeping
- Audit trail of capture, access and export
- Where data goes
- Our Vision AI portal, or your own server
- Outputs
- Tagged events, PDF and Excel exports for the claim or survey file
- Engineering note
- We design storage, access and retention to your chain-of-custody and privacy rules
FAQ
Questions buyers ask us
How do you keep chain of custody for inspection videos?
Each recording carries its time and location from capture, uploads to a controlled store and keeps an audit trail of who viewed or exported it. Storage, access rights and retention are designed to your rules, on our cloud or your own server.
Can surveyors add voice notes to inspection recordings?
Yes. Audio is recorded with the video, so the surveyor's commentary stays attached to the observation it describes.
Which insurance inspections suit video documentation?
Pre-insurance risk surveys, claim inspections and loss assessments at factories, warehouses, cold storages and commercial buildings, and any field inspection where the evidence may be contested later.
How is privacy handled when recording on a client's premises?
Recording covers the agreed observations, and the site is told what is being recorded and why. We set access and retention with you so the records follow your privacy policy and local regulations.
Need inspection evidence that stands up?
Tell us the inspections your surveyors carry out and how evidence reaches the claim file today. We will propose a recording and storage setup.