Water leak detection
for commercial buildings
Sense-i leak detectors placed at the riskiest points of an office, hotel, mall or hospital: risers, plant rooms, toilet cores, kitchens and ceiling voids. Every alert carries the location, so the maintenance team goes straight to it.
THE PROBLEM
In a large building, finding the leak takes longer than fixing it
A commercial building has kilometres of water pipe: domestic supply, hot water, chilled water, fire sprinklers, drainage. Most of it runs hidden in risers, ceiling voids and shafts. A failed flexible hose under a pantry sink or a weeping valve in a riser can run for a whole weekend.
The damage spreads downwards through floors, into tenant fit-outs, lift shafts and electrical rooms. Insurers ask what was done to detect it, and tenants ask who pays. The facility manager needs to know about a leak quickly and needs to know exactly where it is.
Building-wide flow monitoring tells you water is being lost somewhere. Point detectors tell you where. In most buildings the practical answer is point detection at the places where leaks start and where they cause the most harm.
HOW WE SET IT UP
Risk points first, then the rest
A risk walk with your team
We walk the building with your facility team and list the high-risk points: tank rooms, pump rooms, riser valves, toilet cores, pantries, kitchens, AHU drain pans and ceiling voids above electrical rooms.
Every node named by location
Each Sense-i node is registered with floor, zone and asset, so an alert reads "Level 6 east riser, chilled water valve", which a technician can act on at 3 a.m.
Escalation that fits your rota
RIOD Live alerts the duty technician first by call and WhatsApp, then escalates to the supervisor if nobody acknowledges. The record shows when each alert was raised and handled.
Valve control where it pays
At high-value points, such as a riser above a data room, the node relay can close a motorised valve on detection.
AT A GLANCE
Building leak monitoring
- Measured
- Leak presence and location, per detector
- Hardware
- Sense-i water leak nodes, battery powered for ceiling voids and risers
- Connectivity
- Wi-Fi 2.4 GHz, 4G LTE; LoRa or Zigbee with gateways for deep risers and basements
- Alerts and records
- SMS, call, WhatsApp, email, push; audit trail of response
- Integration
- Relay or control-signal output to a BMS or valve; API to your FM system
- Engineering note
- Each detector covers the area around it, so we place detectors at every point where a leak would start or collect
FAQ
Questions buyers ask us
Where are water leaks most likely in a commercial building?
At flexible hoses under sinks and pantries, at valves and joints in risers, at water heaters and tank rooms, at AHU and fan coil drain pans, and in plant rooms. Kitchen areas and toilet cores in hotels and malls are also common sources.
Does one leak sensor cover a whole floor?
A point detector senses water at its own location, so coverage comes from placing detectors where leaks start or collect. A floor usually needs several, at each wet area and riser. We size the count during the risk walk.
Can leak alerts go into our BMS or CAFM system?
Yes. Nodes can drive a relay or control-signal output into the BMS, and RIOD Live can pass events to your CAFM or ticketing system through an API.
Can we prove to an insurer how quickly we responded?
Yes. RIOD Live keeps an audit trail of each alert, who was notified, when, and when it was acknowledged, and exports it to PDF and Excel.
Want leak alerts that name the exact spot?
Share the building type, floors and plant room locations. We will propose a risk-point layout and alert chain.